Communication, Operations Samantha Dillenback Communication, Operations Samantha Dillenback

Accountability is a conversation

If you really want to see results and address performance, build communication rhythms that encourage ongoing and authentic feedback. Many studies have shown that annual reviews are a waste of time and do more harm than good for a company’s bottom line. Untangle your team’s communication with ongoing feedback opportunities.

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Operations, Communication Samantha Dillenback Operations, Communication Samantha Dillenback

Just say it

You likely know your business better than anyone else - and that means that there's knowledge that you have that others do not. Unless they're mind readers, you have to get better at communicating your asks of your team members. Not everyone has the skill set or patience to communicate well but those who make the effort are the ones who see the real progress.

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Operations Samantha Dillenback Operations Samantha Dillenback

Dust off that plan and get to work

How are those new company initiatives going? Ever write down a plan only to have it gather dust on a shelf, never having taken the first step towards the finish line? Writing down your plan is great but if you don't have strong rhythms in place to put it into action, you're never going to get anywhere. It’s just plans. How do you get to the finish line?

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