Let’s be honest: no one looks forward to tough conversations. They can feel awkward, high-stakes, or emotionally draining. So we put them off. We soften our language. We make our language too harsh. We hope it resolves on its own. The issue goes unresolved, and trust takes a hit. We tend to think of tough conversations as the problem. But they’re not. They’re the solution.

Can we talk?  

Those three words can send anyone’s stress levels soaring. Whether you’re receiving tough feedback, resolving conflict, or aligning with stakeholders, this session will help you find the words that foster understanding and lead to truly productive conversations.

Discover how to select, implement, and optimize a Customer Relationship Management (CRM) system to enhance your business operations and team productivity.

Hiring someone fractionally can feel like an unfamiliar concept for many. But when you break it down, it’s not as complicated as it seems. The word fraction is a big clue: fractional hiring is simply a part-time version of the roles you’re used to, tailored to fit businesses that aren’t yet ready—or don’t need—a full-time hire.

But here’s the big question: How can less of something actually be effective?

In every job, there's a perpetual challenge: the never-ending workload. It's a familiar tale—no matter how hard you work, there's always more to be done. For Fractional COOs, who offer premium services to multiple clients, this reality is magnified. So, how can Fractional COOs navigate this delicate balance of responsibilities, delegation, and leadership? Here are some practical strategies.

Let's face it: time is the ultimate currency. And just like any good leader, you want to invest it wisely. By drafting your Ideal Week Plan, you're essentially creating a blueprint for how you want to spend your time. It declares what (and who) is most important to you. Whether it's blocking off chunks for focused work, scheduling in those all-important coffee breaks, or carving out time for family and self-care, you're calling the shots.

Bringing clarity and calm to the inner workings of your business shouldn’t be a complicated process. It does take something difficult, though - a commitment to addressing the problem. I speak often with business owners who are “too busy” dealing with fire drills to spend the needed time addressing the root causes of the problems. So why do so many leaders linger in the mess?

Staffing doesn’t look like it did 10 years ago. Today’s leaders are navigating talent shortages, demand for increased flexibility, and an unpredictable economy while still trying to build a strong team culture and increased business output. Modern problems require modern solutions, right? Here are some tips for gaining traction with your workforce ecosystem.